AnalyticsConversationsSessionidAnalyze

Puts a conversation through the pipeline: recognition when it has only audio, measurement once a transcript exists. Works for an uploaded recording and for our own agent session alike — the latter gets its transcript laid out from the chat history first.

Authorization

AuthorizationBearer <token>

JWT Authorization header using Bearer scheme

In: header

Path Parameters

sessionId*string

Conversation to analyse.

Formatuuid

Query Parameters

force?boolean

Analyse again even if it was measured before.

Defaultfalse

Header Parameters

x-space-id?string

Space to act in. Omit to use the user's default space. Must be a space the user belongs to, otherwise the request is rejected.

Formatuuid

Response Body

`application/json`

curl -X POST "https://api.speaknode.com/api/Analytics/conversations/497f6eca-6276-4993-bfeb-53cbbbba6f08/analyze"

{
  "started": true,
  "stage": "string",
  "error": "string"
}

Corrects what the pipeline could not know: the performer, the language, the customer, and which speaker is the operator. Re-assigning speakers recomputes the time-based metrics straight away — that is arithmetic, no model is asked, and a talk share attributed to the wrong side should not survive until the next full re-analysis. PUT

The caller's dashboard. Pinning is personal, so a manager and a rep see different tiles over the same space; somebody who has pinned nothing yet gets the built-in set. GET